Help & FAQ

Questions, answered

What is Elves Across America?

Elves Across America helps to do good for the less fortunate by connecting people, businesses, and nonprofits with ways to give back in their communities. Find a local opportunity, take part in an act of kindness, and help make the holidays brighter for someone nearby. We’re independent — not affiliated with, endorsed by or sponsored by any outside nonprofit organization.

How is my participation tracked?

We keep a warm record of your acts of kindness — things like taking the Elf Pledge, joining a Squad, visiting Community Partners, completing Holiday Missions, volunteering and inviting friends. It’s a participation history, not a score, balance or reward.

What is a Holiday Mission?

A Holiday Mission is a specific way to help — packing meal boxes, dropping off a coat, leaving kindness notes or visiting local Community Partners. Each mission tells you who it helps, what to do and the impact it makes.

Can my kids participate?

Yes, through an adult-managed family structure. Jr Elves participate under an adult’s account. We never require a child’s public name, exact location or photos, and children’s profiles are not publicly searchable.

How do you handle privacy?

Privacy by design. We ask for a community (ZIP, city or county), never a street address. You control what’s public on your Elf Card, Squad names and photos are moderated, and location is only used to show you nearby magic.

Do you collect donations?

Yes. Our Donate button takes you to our Stripe donation page to support Elves Across America’s holiday mission. Business donations are confirmed by our team before any listing is arranged.

What does becoming a Community Partner cost a business?

Suggested donations are $250 for Official Community Partner and $450 for Founding Community Partner. Enter your intended amount on Stripe. After receipt, our team confirms payment and reaches out to arrange your listing, usually within 5 business days. Listings are added manually.

What does ‘Visit & Support’ mean?

When you stop by a Community Partner, you can share your visit to let them know an Elf was there. It’s a simple way to say thanks — there are no points or prizes attached.

Questions about volunteering, donations or a business listing? Contact our team directly.

(919) 618-6116Contact Our Team

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privacy & terms

Elves Across America is an independent, nationwide holiday movement of compassion. It is not affiliated with, endorsed by or sponsored by any outside nonprofit organization.

© 2026 Elves Across America